Frequently Asked Questions
How is this different than going to a regular doctor with my insurance plan?
MyDoc Concierge saves you time and frustration. You see your doctor every time without the aggravation of waiting weeks when you are sick.
Wellness visits and scheduled visits are hour-long appointments scheduled to be unhurried to get all of your questions answered.
Your doctor has a limited number of patients in their panel and they know each patient extremely well. You are treated the way you deserve to be treated.
The MyDoc Concierge Executive Premier Annual Physical is 2 hour visit that captures an enormous amount of information to help capture disease, prevent illness, and help manage your health optimally.
The cost is an annual flat fee and no approval is needed to complete the in-house workup and testing.
How many patients does MyDoc Concierge physicians have?
MyDoc Concierge physicians believe to provide evidence-based personalized medicine there should be a limit of 300 patients per provider. In a traditional insurance driven practice a doctor can have 4,000 patients.
Are MyDoc Concierge patients healthier?
It is our experience that membership based practices have happier and healthier patients. A patient will have a better experience with their physician when their doctor is focused with no distractions. There is a stronger patient-doctor bond often times without the financial strain of what a third party will allow and disallow. The care is more efficient and the patient and doctor can address the real the issue- the patient’s health or their loved ones health.
Do I still need medical insurance?
Yes. All patients should maintain medical insurance to safeguard against the financial burden of any unanticipated illnesses that need hospitalizations or specialist attention. Additionally, patients need insurance coverage for medications, vaccinations, and labs/imaging services.
How much does MyDoc Concierge Cost?
It depends on the level of service. Patients living at home with no chronic medical problems pay less than patients with multiple chronic medical problems living in a skilled nursing facility. Cost will be discussed at consultation appointment. In general, annual membership prices start at $1,995.00 per person.
Is the Membership premium refundable?
The premium is not refundable after the MyDoc Concierge Executive Premier Annual Physical is completed for that year. Before this exam the premium is partially refundable (minus administrative costs) and prorated (see agreement for details).
Is the Membership worth it?
It is priceless for your health and the health of your loved ones! What else can be worth more?
What is not covered by the membership fee?
Items such as laboratory tests, immunizations, diagnostic tests, hospitalizations, specialist visits, and medications are not covered by the membership fee. These services are usually covered by your health insurance plan. We do recommend everyone have health insurance as we are not a health insurance company.
Do you take walk-in patients?
We currently do not accept walk-ins. Appointments are required so that we have ample time to verify your demographics and give proper unhurried care.
What is your payment policy?
Payment in full is expected for services rendered. Outstanding balances must be paid before requesting additional services including appointments or medication refills. We are unable to accept direct family members as new patients of our practice until all outstanding balances from all family members are paid. We are not a lending institution and do not offer payment plans. Outstanding accounts will be sent to collections.
We have implemented a policy requiring a credit card to be held on file. Similar to hotels and car rental agencies, you are asked for a credit card number at the time you check in. The information will be held securely until your appointment is complete. At that time, any remaining balance owed by you will be charged to your credit card and a receipt will be sent to your patient portal account. This is an advantage since it makes checkout easier, faster, and more efficient.
What about HMO prior approvals?
If your plan is an HMO that requires authorizations to be done only by in-network physicians, we would not be able to do this and you would need to see the primary care doctor to whom you were assigned in order to get an authorization. This typically applies to specialist referrals, imaging studies, physical therapy, home health care, etc.
What is your policy on prescribing pain medications?
Due to changes in federal and state legislation regarding narcotic pain medications, we do not routinely prescribe narcotics from this office nor do we manage chronic pain.
What is your policy regarding medication refills?
Refill requests will be processed as time permits during business hours. Refills are not an emergency and will NOT be filled after hours or on weekends. Please plan accordingly. Refills for controlled substances require a mandatory office visit as regulated by the Florida Department of Health.
Do you provide women's services?
Yes, we do provide routine women’s services such as Pap smears and gynecologic exams.
Do you see children?
We do provide routine well-child visits and sick-child visits for ages 8 and up but do not offer vaccines.
Do you offer vaccines?
No, we do not administer vaccines at this time. They are available at most major pharmacies through your insurance.
What if I need to be hospitalized?
We have partnered with a highly reputable local hospitalist group specializing in Hospital Medicine for your hospitalization needs in the local area. This allows us to work closely with your admitting team to coordinate your care and advocate on your behalf.
